Benefits of ISO 9001
Any major change in a business' operations will create some additional load on a business, but much like an investment in software the long term results of implementing a Quality Management System (QMS) are well worth the effort.
Remember when people only used paper blueprints? Now all files are electronic. Implementing a QMS (like ISO 9000) is a similar situation - a
little work up front, but after a short time you'll see the benefits in your organization.
When ISO 9001 is implemented in an organization:
- Well defined and documented procedures improve the
consistency of output
- Quality is constantly measured
- Procedures ensure corrective action is taken whenever
defects occur
- Defect rates decrease
- Defects are caught earlier and are corrected at a lower cost
- Defining procedures identifies current practices that are obsolete or inefficient
- Documented procedures are easier for new employees to follow
- Organizations retain or increase market share, increasing sales or revenues
Top reasons given for registration:
- Internal operational efficiency
- Lower production costs because of fewer nonconforming products, less rework, lowered rejection rates, streamlined processes and fewer mistakes.
- Access to new markets
- Some markets require ISO 9001 Registration, some markets favor companies with ISO 9000 Registration
- Customer request
- Many organizations are asked by a customer to obtain registration as a requirement to continue or to start doing business with them.
Despite your certification, if you don't follow the Eight Quality Management Principles (QMP's) your
organization will not realize the benefits:
- Management must be committed to quality with the same rigor as other corporate objectives. QMP 2
- Your entire organization must be engaged as they would for safey or other goals. QMP 3
- Execution comes from everyone, not just the Quality Department. QMP 1, QMP 5
- Management must take ownership and cannot outsource this to a third party - they will now know the organization as well as your own team. QMP 4, QMP 3
- You must audit and take corrective/preventive action for real improvement. QMP 6, QMP 7
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How will ISO 9001 reduce costs in my organization?
Reducing costs
Organizations are recognizing that an effective Quality Management System leads to reduced costs and greater operating margins. A well designed and implemented Quality Management System based on ISO 9001 has been shown to provide organizations with the following benefits:
Reduced costs, obtained through:
- Improved product reliability
- Better process control and flow
- Better documentation of processes,
- Greater employee quality awareness
- Reductions in product scrap, rewords and rejections
When ISO 9001 is implemented in an organization:
- Well defined and documented procedures improve the consistency of output
- Quality is constantly measured
- Procedures ensure corrective action is taken whenever defects occur
- Defect rates decrease
- Defects are caught earlier and are corrected at a lower cost
- Defining procedures identifies current practices that are obsolete or inefficient
- Documented procedures are easier for new employees to follow
- Organizations retain or increase market share, increasing sales or revenues