ISO Standards Go Beyond ISO 9000

While ISO has some generally well-known quality management standards like ISO 9000 and ISO14001, and they have very specific standards for producing products:

• ISO 500- rear-mounted power take-off units for agricultural tractors
• ISO 639 which covers codes for the representation of names of languages

But they also provide supporting standards for management systems.

The Other Sides Of ISO Standards

The International Standards Organization (ISO) has many supporting standards which are used in conjunction with the ISO 9000 series. While some are more specific, the emphasis on many is to bring forth in a business environment, the best practices for producing consistently quality services and products.

What other standards relate to the ISO 9000 quality family?

Other ISO quality standards were created to support the ISO 9000 family, and not all start with ISO 9xxx.

• ISO 10000 Series of Standards – (apply to specific clauses in ISO 9001)
• Industry Specific Applications of ISO 9001
  • ISO 15161 (2001) Guidelines on the ISO 9001 for Food & Drink Industries
  • ISO 16106 (2006) Packaging – Applying 9001 to Transport Dangerous Goods
  • ISO 13485 – ISO 9001 for medical devices
  • ISO/TS16949 – ISO 9001 for automotive industry
  • AS9100 – ISO 9001 for Aircraft, Space, and Defense
• ISO 14001 Environmental Management System
• ISO 15489-1 (2001) Information & Doc’s-Records Management -Part 1: General
• ISO 15489-2 (2001) Information & Doc’s-Records Management -Part 2: Guidelines
• ISO 19011 (2018) Guidelines for auditing management systems
  • Learn about ISO 19011
• ISO 90003 (2014) Software Engineering – Guidelines for the Application of ISO 9001 to Software
• Etc.

ISO Standards Development Review or download this presentation for information on the supporting standards and an idea of what goes into standards development.

Example: ISO/IEC 90003:2014 for Software

ISO/IEC 90003:2014 provides guidance for organizations in the application of ISO 9001:2008 to the acquisition, supply, development, operation, and maintenance of computer software and related support services. ISO/IEC 90003:2014 does not add to or otherwise change the requirements of ISO 9001:2008.

The guidelines provided in ISO/IEC 90003:2014 are not intended to be used as assessment criteria in quality management system registration/certification.

The application of ISO/IEC 90003:2014 is appropriate to software that is

· part of a commercial contract with another organization,

· a product available for a market sector,

· used to support the processes of an organization,

· embedded in a hardware product, or

· related to software services.

Some organizations may be involved in all the above activities; others may specialize in one area. Whatever the situation, the organization’s quality management system should cover all aspects (software related and non-software related) of the business.

ISO/IEC 90003:2014 identifies the issues that should be addressed and is independent of the technology, life cycle models, development processes, sequence of activities and organizational structure used by an organization. Additional guidance and frequent references to the ISO/IEC JTC 1/SC 7 software engineering standards are provided to assist in the application of ISO 9001:2008, in particular, ISO/IEC 12207:2008.