What is ISO 9002?
In effect, ISO 9002 is obsolete.
The three standards (ISO 9001, ISO9002, and ISO 9003) were combined into ISO 9001 in the year 2000 revision (ISO 9001:2000) which was replaced by ISO 9001:2008. So if you are searching for that particular standard, you may wish instead to investigtate the revised standard's requirements here, or look at a more general definition of what is ISO certification and what it means.
In reference to ISO 9002, it was last revised in 1994 and was titled: Model for quality assurance in production, installation, and servicing had basically the same material as ISO 9001 but without covering the creation of new products. It was very applicable for contract manufacturing. Organizations now use ISO 9001 standard and take exception to certain clauses in section 7 of the standard which involve the design of products and/or service. So there is no longer a need for ISO9002.
- ISO 9000:2005 Fundamentals and Vocabulary used in the ISO 9000 Standards
- ISO 9001:2008 contains the actual requirements an organization must comply with to become ISO 9001 Registered. People often say "ISO 9000" certified, but what they mean is they have met the requirements of the ISO 9001 standard.
- ISO 9004:2009 Managing for the sustained success of an organization.
Read about the ISO 9000 Family of Standards, and also gain an understanding what is iso certification in general and where it applies, who can provide ISO certification and what groups can provide certification.
Free tutorial: Basics of ISO 9001