Part of the Standards Stores network:

What is ISO 19011?

Guidelines for Quality or Environmental Management Systems Auditing

ISO 19011:2011 (Guidelines for quality and/or environmental management systems auditing), was published in October 2002 in response to demand for guidance on combined management system audits.

Buy a Copy of the ISO 19011 Standard, which is available in two versions

It offers comprehensive guidelines for quality and/or environmental management systems audit. The objective is that by using this document, organizations can save effort, time, effort and expenditure by:

  • Avoiding confusion over the objectives of the environmental or quality audit program.
  • Ensuring audit reports follow the best format and contain all the relevant information.
  • Securing agreement of the goals for individual audits within an audit program.
  • Evaluating the competence of members of an audit team against appropriate criteria.
  • Reducing duplication of effort when conducting combined environmental/quality audits.

ISO 19011 was designed so organizations can efficiently perform audits using these guidelines. Within one single standard there are now four critical decision/support resources for the efficient planning, conduct and evaluation of quality and environmental audits:

  1. A clear explanation of the principles of management systems auditing.
  2. Advice on the competence and evaluation of auditors.
  3. Guidance on the management of audit programs.
  4. Guidance on the conduct of internal or external audits.

It is a set of principles that will help anyone perform an audit effectively because it focuses on the underlying processes of audit management. It could be used when auditing any management system.