You need an understanding of the ISO 9000 quality management family of standards as
well as some basics on quality management systems and the implementation
process. These should help:
Many organizations decide to Implement ISO 9000 quality management approaches and obtain ISO 9001 registration
because it assures customers that the company has a good Quality Management
System (QMS) in place. Many organizations require their suppliers to
have ISO9001 Registration. The concept of executing an ISO 9000 quality process allows companies to have access to a wider market for their products, particularly in the international arena, but also within their own countries.
Internal Effectiveness and Productivity Benefits
Other organizations implement an ISO 9001 QMS under the many related ISO 9000 quality standards because it has proven
over the years that it leads companies to better operations, improved
performance, and improved profitability. (There are other standards in the series known as ISO 9000-ISO 9000:2005, ISO 9001:2008, ISO 9004:2009 being the most current. )
Video clip : "The ISO 9000 quality family - Global Management Standards" gives an overview of the international use and acceptance of an ISO 9001 QMS.
*There is a common misconception that ISO 9000 certification can be attained. In truth ISO 9000 quality information refers to a family of standards, but an organization can only attain ISO certification for a specific standard like ISO 9001.