Clause 1 Scope
Clause 1 Scope is the first clause in the ISO 9001:2015 standard. This clause is only informational and does not in fact have any requirement that needs to be met. The first clause covers the QMS requirements. In all, the standard has ten sections, the first three are purely informational. The requirements an organization needs to meet to achieve certification are contained within clauses 4-10. To learn more about this requirements see:
- 4: Context of the organization
- 5: Leadership
- 6: Planning
- 7: Support
- 8: Operation
- 9: Performance evaluation
- 10: Improvement
Section 1 states that organizations needs to demonstrate its ability to consistently provide products that meet both the requirements set forth by the customer and by statutory and regulatory requirements AND that organizations must aim to enhance customer satisfaction through effectively using the standard to by using processes for improvement of the QMS.
ISO 9001 is a generic standard aimed to be applicable to any organization regardless of size, sector or products and services it provides.
- Learn what a Quality Management System is.
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