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ISO 9001:2015 in Detail: Objects, Outputs, Products and Services

The new ISO 9001:2015 standard defines an object as anything conceivable or perceivable that is used within the area of quality, design and development, innovation, review, and traceability. Objects can be material or immaterial. Examples of objects include

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  • products,
  • services,
  • systems,
  • organizations,
  • people,
  • practices,
  • procedures,
  • processes,
  • plans,
  • ideas,Signup for free iso9001 information button
  • documents,
  • records,
  • methods,
  • tools,
  • machines,
  • technologies,
  • techniques, and
  • resources.

The 2015 standard suggests that the new term can be applied to any object whatsoever thus expanding is scope and use. What the ISO 9000:2005 called a product, the new standard calls it an output. This change further emphasizes the process approach.

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