ISO 9001 QMS for Distribution Package
The requirements of ISO 9001 apply to all types of organizations, even if your business is a service industry such as a distribution center you can still be registered to ISO 9001:2008. A main consideration for service industries is the exclusion of some clause 7 requirements and focusing on the activities for service.
For example, a distribution center will likely not be involved in design and development of products, but will certainly be involved in the procurement of materials, components and assemblies and in the control of the inventory for the purchases that will be distributed to customers. We have configured this QMS especially for you, so you can efficiently and effectively implement an ISO 9001 compliant quality management system.
ISO 9000 QMS for Distribution Package Contents:
(1) Quality Policy Template & Sample
(1) Quality Manual (33 pages) clearly outlining the Quality Management System which references the Procedures
(13) Procedures to Cover ISO 9001 Requirements for a Distributor:
- Document Control
- Control of Quality Records
- Management Responsibility
- Control of Nonconforming Product
- Purchasing
- Inventory Control
- Planning of Product Realization Processes
- Control of Monitoring and Measuring Equipment
- Monitoring, Measuring and Analysis of Product and Realization Processes
- Competence, Awareness and Training
- Internal Audits
- Corrective Action
- Preventive Action
(33) Forms to Support the Required Records:
- Approved subcontractor list
- Audit checklist
- Audit plan
- Corrective and preventive action request - CPAR
- Customer requirements assessment memo
- Customer satisfaction survey and analysis report
- Document change request
- Document revision request
- Equipment list
- Equipment maintenance record
- Equipment problem report
- Stock room inventory log
- Group training sign in
- Internal audit report
- Key Process Master List
<Sample>
- Management Review Agenda
- Management Review Checklist
- Master list
- Measuring, monitoring, analysis table
- Organization chart
- Procedures by work area
- Product realization measuring, monitoring, analysis table
- Quality planning table
- Quality policy
- Quality records table
- Rejected material / disposition report - NCR
- Root cause analysis action plan
- Software inventory
- Storage inspection report
- SCAR (Supplier Corrective Action Request)
<Sample>
- Supplier quality report
- Traceability product serial # log
- Training action plan
(3) Blank Templates to create additional Procedures, Forms and Work Instructions
- Procedure Template
- Form Template
- Work Instruction Templat
(24) Flowcharts to document your business processes
- FD-400D Quality management system
- FD-410D Business process map
- FD-415 Process interactions
- FD-423 Document control
- FD-424D Control of records
- FD-500D Management responsibility
- FD-510D Quality policy, objectives & principles
- FD-540 QMS planning process
- FD-545 Quality objectives planning
- FD-600D Resource management
- FD-610 Management of resources for the QMS
- FD-700D Product realization
- FD-710D Process flow diagram
<Sample>
- FD-712D 5-M contributors to product realization
- FD-714D Service / quality plan
- FD-720 Customer related processes
- FD-740D Purchasing -Inventory control
- FD-750D Process control activities
- FD-751 Control inspection points / data
- FD-752D Post delivery service process
- FD-753D Identification and traceability process
- FD-800D Measurement, analysis & improvement process
- FD-840 Continual improvement via data analysis
- FD-852 Corrective action
Flowcharting Software
PowerPoint Presentations and Guides
PowerPoint Presentations:
- Executive Overview
- Benefits of ISO 9001
- Implementing ISO 9001
- Understanding Document Control
ISO 9001 Project Manager's Guide
Implementation Tips and Techniques Article
View Screen Shots
More on Clause 7 exclusions for a distribution center:
Clause 7 requirements that are often excluded due to the nature of the business in distribution centers include:
- Clause 7.3 Design and Development, where no design and development activities take place and the responsibility for design is with the manufacturer of the products.
- Clause 7.5.1 f Post-delivery support, where the servicing of replacement parts is not the responsibility of the distributor and is handled through the user's maintenance activities.
- Clause 7.5.2 Validation of processes, where no special processes are used and the responsibility is with the manufacturer / supplier of the products.
- Clause 7.6 Control of measuring equipment, where no measuring equipment is used and the responsibility for calibration of test and measuring instruments is with the manufacturer or supplier of the products.
However, clause 7.6 can not be excluded when the nature of the products and/or customer requirements require that on-site tests and measurements be made on components and assemblies to verify conformity to requirements.