ISO 9001 Flowchart Basics

This is a basic instruction on flowcharting. More detailed examples at SmartDraw

Samples

flowcharts

Flowchart

A flow chart can:

  • Describe a process
  • Breakdown a process for easier explanation
  • Help you improve a process

Flow charts are simple diagrams that map out a process so that it can easily be communicated to other people.

Flow charts can help explain what really happens in a processes as well as their interaction. More importantly, creating a flow chart helps you understand the process and look for improvements. It also helps you focus on each individual step, without feeling overwhelmed by the bigger picture.

ISO 9001 Flowchart Training Package

This full featured package includes:

Flow Chart Basics:

To draw a flowchart, brainstorm the tasks and decisions made during a process, and write them down in order. Enter the purpose (start/stop/decision/etc.) of each symbol within the shape and connect them with arrows to show the direction of the flow.

flowcharts

Tip: Keep it simple
You can use many different flowchart symbols (see Examples) but if people don't understand them than you'll fail to clearly communicate your message.

  1. Begin by listing each step of the process using the symbols above. But don't be afraid to make mistakes - just put your ideas onto paper and correct them from there.
  2. Then map these out in flow chart format using appropriate symbols for the start and end of a process, for actions to be taken and for decisions to be made.You will be surprised how much you learn about your organization in this process.
  3. Finally, challenge your flow chart to make sure that it's an accurate representation of the process
  4. Improvement: Ensure that it represents the most efficient way of doing the job.

Here is a simple example of a lamp that doesn't work:

Flow Chart Diagram

Drawn using SmartDraw. Click for free download.

Learn how to create Flowcharts and improve processes:

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