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To do this effectively, bring together key points of the quality system:
- Identification of Key Processes (those processes to be included in the QMS)
- Identification of Quality Objectives for the processes
- Planning the monitoring and measurement of the processes
The 9000 Store Documented Quality System brought the 3 pieces together, making management review very data based and quantitative. Management identifies measurements to be made and quality objectives. At management review, improvement goals can be evaluated and new goals identified, leading to continual improvement.
Management review should also address:
People & training, facility, and equipment, review of quality policy, quality objectives and overall quality system effectiveness
Other topics may be added as appropriate depending on the nature of your business.