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Making the most of Management Review is critical to your business.

Management review is an extremely important part of the success of your quality management system and your most significant source for improvements. Management review can be used to tie together all the elements of your program and bring cohesiveness to your quality management system. You should focus your attention on “trends, objective evidence, and data-based decisions,” not on daily operations.

We give you two great tools to make sure you stay on task. Download them now and see for yourself.

FREE Tools for Effective Management Review

iso 9000 managment review
Management Review Agenda

management review
Management Review Checklist

And check out our FREE CAPA Guide.

To do this effectively, bring together key points of the quality system:

  • Identification of Key Processes (those processes to be included in the QMS)
  • Identification of Quality Objectives for the processes
  • Planning the monitoring and measurement of the processes

The 9000 Store Documented Quality System brought the 3 pieces together, making management review very data based and quantitative. Management identifies measurements to be made and quality objectives. At management review, improvement goals can be evaluated and new goals identified, leading to continual improvement.

Management review should also address:

Quality Planning:

Upcoming projects, status of ongoing projects and their effect on the QMS, as well as ways to drive continuous improvement like ISO 9004 and ISO 10014.


People & training, facility, and equipment, review of quality policy, quality objectives and overall quality system effectiveness

Other topics may be added as appropriate depending on the nature of your business.

ISO 9001 All in One Package